Currently, we ship to Hong Kong, Singapore, and the Philippines. We use DHL as our shipping partner.
It depends on where you are. Orders processed can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use DHL for all our deliveries.
We charge a fixed rate of 10 SGD. We are shipping from our design studio in Manila, Philippines. Straightforward frees itself from obligations caused by duties and taxes imposed by your country.
Send Jessica (firstname.lastname@example.org), and she will take another look at the stockroom for you.
Product review requests are sent to your email. Please expect it within 14 days upon receiving your purchase.
Straightforward does not accept refunds for any reason. Upon making your payment, you agree that items you return are only allowable for exchange to the same item.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Send us an e-mail at email@example.com